Reference

How ph88 Handles Your Personal Data

Your account details, wallet activity, and browsing behaviour on ph88 are handled under a clear privacy framework. This page lays out exactly what we collect, how we use it, and the steps you can take to access, correct, or remove your data.

Account Data ProtectedJazzCash & Easypaisa SecuredCookie Controls AvailableRight to Request DataContact Support Anytime
ph88 How ph88 Handles Your Personal Data
REACH US DIRECTLY

Contact Us About This Policy

If you have questions about how we handle your data, or if you want to access, correct, or delete data we hold on your account, our support team is the right starting point. You can reach us through in-account Help, via support chat on ph88, or by email. For requests linked to JazzCash, Easypaisa, or Raast transactions, have your account number and the relevant transaction reference ready — this speeds up how quickly we can locate and address your query.

Team online

Email Support

Send your privacy request or data query to our support email. All privacy-related messages are read and assessed by our team, and urgent data queries get priority handling.

In-Account Help

Log into your ph88 account, go to the Help section, and submit a privacy query directly. This routes your message to the team handling data requests.

Support Chat

Our support chat is accessible from ph88 on any mobile or desktop browser. Use it to ask about your stored data, cookies, or account deletion options.

HOW WE HANDLE DATA

Our Data Practices in Plain Terms

ph88 handles your account data with a clear set of practices covering what we store, how long we keep it, and who can see it. Wallet activity linked to your JazzCash, Easypaisa, or Raast deposits is recorded against your account and protected by access controls. Cookies maintain your session state and lobby preferences. If you believe any data we hold is incorrect, you have the right to request a correction at any time through your account or via direct support contact.

Data Security

Account data is stored with encryption and access controls. Only authorised staff can view your records; your wallet transaction details are never exposed to unrelated teams.

Cookie Policy

ph88 uses session and preference cookies. Non-essential cookies can be adjusted in your browser settings; essential cookies are required to keep your login session active.

Retention Period

We keep your account data for as long as your account remains active and for any period required by applicable local law after you choose to close it.

Your Data Rights

You can ask us to show, correct, or delete your stored data at any time. Submit the request through account Help or contact our support team directly.

Your Privacy Rights, Answered

The questions below cover the data rights most commonly raised by account holders in Pakistan. They address what we collect, how long we keep it, and how to get a copy or request deletion. Your rights under this policy apply regardless of how you fund your account — whether through JazzCash, Easypaisa, Raast, or another supported method. Availability of certain rights may depend on local law in your region.

We collect your name, mobile number, email address, and date of birth. This is what we need to verify your account and match it to your JazzCash, Easypaisa, or Raast wallet.

Yes. Every JazzCash deposit, Easypaisa transfer, and Raast payment tied to your account is stored as a transaction record. Only you and authorised staff can access those records.

Yes. Log into your account and go to Help, or contact our support team directly. We will supply the data we hold on your account within a reasonable period.

Submit a deletion request through the Help section of your account or via our support email. We process it subject to any legal retention periods that apply in your region.

We share data only with payment processors handling JazzCash, Easypaisa, or Raast transactions and with infrastructure providers under confidentiality agreements. We do not sell your data.

We use session and preference cookies to keep your account active and remember lobby settings. Non-essential cookies can be turned off in your browser; essential ones are needed for login.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.